Personalization Policies

Free basic personalization is included on all items that can be personalized. 

Basic personalization, at least for our purposes, is defined as one vector graphic, whether customer supplied or selected from our library of vector graphics, or up to two lines of text engraved directly into the ordered item in one area.

Photographs and other non-vector formatted image files require extra time, effort, expensive computer software etc... to convert into a useable file, and will therefore require an additional charge of at least $30. This is a once per lifetime fee for each image.  We will retain your file in the right format for future orders, unless, of course, you specifically request us not to. In that case, we would have to charge the conversion fee again if you wanted the same graphic on a future item.

Some items have multiple areas that can be personalized. Only one area is included in the advertised price.  Additional areas will be offered where applicable, but a small added charge will be required for each one.

Some items will have the option of adding an engraved plate or base. These will require an additional charge to cover the plate or base materials.

Any questions about personalization should be emailed to info@personaltouchwoodworks.com.  We will be happy to answer your questions and help you order a product that is exactly what you want!